Cancellation and Refund Policies

Last updated: September 05, 2024

Thank you for shopping with Banafique! We want you to be completely satisfied with your purchase. Below are our cancellation and refund policies.

Cancellation Policy

Order Cancellation

You can cancel your order within 24 hours of placing it. To cancel, please contact us at +91 8073904335 or shameemb924@gmail.com with your order details.

After 24 Hours

If you wish to cancel your order after 24 hours, we cannot guarantee a full refund, as your order may already be processed or shipped.

Refund Policy

Return Period

If you are not completely satisfied with your purchase, you may return it within 7 days of receiving your order for a full refund or exchange.

Condition of Returned Items

To be eligible for a return, items must be in their original condition, unused, and with all tags attached.

Process for Returns

1. Contact us at +91 8073904335 or shameemb924@gmail.com to initiate the return process.
2. Once your return is approved, you will receive instructions for returning the item.

Refund Process

• Refunds will be processed within 7-10 business days after we receive the returned item.
• Refunds will be issued to the original payment method used at checkout, which includes credit cards and digital wallets via Razorpay.

Shipping Costs

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Changes to Policy

We reserve the right to update these cancellation and refund policies at any time. Changes will be effective immediately upon posting on this page.

Contact Information

For questions or concerns regarding our cancellation and refund policies, please reach out to us at:

Phone: +91 8073904335
Email: shameemb924@gmail.com

Thank you for choosing Banafique! Your satisfaction is our priority.